Our professionally trained Customer Care team is available Monday through Friday 8:30AM - 5:30PM ET. We will work to make transfers of personal information to a third country or an international organization subject to appropriate safeguards under applicable law. My grandson is having technical difficulties in the game where he cannot proceed to further into the game. But when I tapped it.all it said was OnLy MemBers Can BaTtLe thE EpIcs I was MAD. Your use of the Services also may be subject to additional terms, conditions, policies, rules or guidelines applicable to the Services or certain features of the Services that we post or provide to you. Nothing in this Agreement restricts the Companys right to use, profit from, disclose, publish, keep secret, or otherwise exploit Feedback without notice, without approval, and without compensating or crediting the User or the individual providing such Feedback. More information on each type of account can be found in our Terms of Use. Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support. You may terminate your use of the Services at any time. Sometimes, they have to redo the same challenge 3-4 days in a row because screen time ran out, and/or the game locked them out suddenly. Went there and all looks like it should work out fine. Our Services may change from time to time, which means the terms of this Agreement may change too. This arbitration agreement will not apply to any legal action taken by either party to seek an injunction or other equitable relief to prevent the actual or threatened infringement, misappropriation, or violation of a partys copyrights, trademarks, trade secrets, patents, or other intellectual property rights. ? Which schools do you support? The arbitrators decision must consist of a written statement stating the disposition of each claim of the Dispute and must provide a statement of the essential findings and conclusions on which the decision and any award (if any) is based. There's no number to call, I would like to speak to someone directly, I would like a refund for the 2 years. this is wrong, we all want to cancel our memeberships but you wont allow us to do so. You agree that your use of the Services does not give you ownership of any intellectual property or other proprietary rights in the Services or the Prodigy Content and as between you and the Company, all such rights in the Services and Prodigy Content, which does not include User Content (as defined below), are owned by and the property of the Company or its licensors., You agree that you will not and will not allow a third party (whether or not for your benefit) to: (i) run, license, rent, lease, loan, distribute or sell access to the Services or Prodigy Content; (ii) build or support (and/or assist a third party in building or supporting) products or services that compete with the Services or use similar ideas, features, functions, interface or graphics of the Services; (iii) use, store, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, create derivative works from, display, license, sell or otherwise exploit the Services or Prodigy Content for any purposes other than as expressly authorized by this Agreement; (iv) decompile, reverse engineer, disassemble, or otherwise attempt to obtain the source code of the Services or Prodigy Content; (v) circumvent, disable, or otherwise interfere or alter security related tools or features; (vi) remove, obscure or alter any copyright, logo, trademark, or other legal notices or otherwise use the Services in a manner that creates the impression the Services or Prodigy Content belongs to any entity other than Prodigy. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Amendments. Read about optimizing the sales to service handoff process next. Any Parent or Teacher Users linked to that Student User account will have access to the information in that account, including activity recorded both in and outside of the classroom. Where a Service has a fee, you must use either a credit card or other acceptable or approved payment method (such as through a third-party app store, when you purchase a Service through our app) to activate and maintain that Service. Student Users or Students (a child and/or student who uses the Services). IN SUCH CASES, COMPANYS LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. To third parties that perform certain services for us such as analytics, credit card processing, or research or evaluation of the Services, provided those service providers agree to safeguard the information, keep it confidential, and use it only for the purposes permitted by our agreements. You agree to defend, indemnify and hold harmless Prodigy and its subsidiaries, agents, licensors and affiliates, and their employees, contractors, agents, officers and directors from claims, damages, obligations, losses, cost or debt and expenses (including but not limited to attorneys fees) arising from: (i) your use of and access to the Prodigy Content and/or the Services, including any data or content transmitted by you; (ii) your violation of any term of this Agreement, including but not limited to your breach of any representations or warranties; (iii) your violation of any third-party right, including but not limited to any right of privacy or intellectual property rights in connection with your use of the Services; (iv) any content or information that is submitted via your account or use of the Services; or (v) any other partys access and use of the Services with your account credentials. Contents: Plans & Pricing. If you opt-out of the arbitration agreement, all other parts of the Agreement will continue to apply to you. issues with your router, call Prodigi customer service directly for assistance. It looks for ways to remove roadblocks before customers encounter them. HubSpot has free CRM and shared inbox tools that make it easy for multiple people across teams to document and share information about different customer relationships and communications across channels.). Without limiting the foregoing, Parent Users and Teacher Users who create or are linked to accounts for minor children are responsible for the acts and activities of those children in connection with the use of the Services, and that this Agreement and Prodigys Privacy Policy will apply to those minor childrens use of the Services. Business Profile. I don't have alot of money. battle. Entertaining and motivating original stories to help move your visions forward. The first time I requested the cancellation I did not have the password for the account but I sent the name & email for the account along with my phone number and ask them to call me if they needed further information - NO CALL BACK! Richmond, TX 77469-6288. I have been trying to cancel my subscription. Have spent over 4 hours on phone with no resolve. Parent Users or Parents (including parents and guardians of Student Users). Proper documentation of the ongoing relationship is critical for both the sales and the customer service teams. June 15, 2021, Published: Judgment on the arbitration decision and award (if any) may be entered into any court that has jurisdiction over the parties. Do I - Answered by a verified Email technician . When a correction, deletion or other change to Student User personal information is requested and validated, Prodigy will effect the change as soon as reasonably practicable and in accordance with privacy laws.. My child does not have prodigy. Parent Users and Teacher Users are responsible for the acts of Student Users linked to their account. The game will also focus on specific skills planned out by the childs teacher. NOTE: Prodigy does NOT directly store credit card information such information is stored by our third-party payment providers,such as. test below I hope this info helps you or anyone else who is trying to find out about prodigy.net accounts. Prodigy has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any Third-Party service or by any third party. Personal information can be accessed and changed by contacting our customer support. Users must use the Services subject to and in compliance with this Agreement and all applicable local, provincial, state, national and international laws, rules and regulations. For Prodigy to provide the Services, you hereby grant to Prodigy a limited, non-exclusive, sublicensable, worldwide, royalty-free, and transferable right and license to, whether the User Content is in storage or in transit: (i) use, host, copy, store, distribute, publicly perform and display, publish (in whole or in part), modify, and create derivative works from (such as changes we make so your User Content functions appropriately with the Services) such User Content; (ii) create, use, and disclose metrics and analytics regarding User Content; and (iii) process User Content to improve the Services, develop products, engage in research, provide personally relevant services, or other lawful purposes. , We currently offer accounts to the following types of individuals or organizations that use the Services (each a User, and collectively Users):. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. Prodigi offers service in 4 zip codes nationwide. or call (304) 777-4444 Please help. Click on the Cancel Membership option. I . DO NOT CALL 630-269-9780 - THIS IS NOT A PRODIGY PHONE NUMBER. Contact Prodigy Diabetes Care for more information. THIS IS JUST WRONG!!!!! We welcome your feedback! For example, when Parents or Teachers visit third-party websites and applications, our third-party providers may deliver Prodigy ads based on visits to areas of the Services that are not directed to Students.. The Student will then be able to continue to use the Services without any associated personally identifiable information. How Is Prodigy Finance's Customer Service? The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Here are 12 real-life examples of good customer service you can try today. Sales & Marketing: Prodigy Payment Systems hires independent sales agents and has received a high number of complaints about its sales practices. Thank you, NMLS # 2155440 (Prodigy Finance Servicing, LLC) and NMLS #1611590 (Prodigy Finance Limited) (www.nmlsconsumeraccess.org). Charlotte, NC 28269. Discover which options are the fastest to get your customer service issues resolved.. D. Timing of Claim. They don't want to have to call a customer service phone number and wait on hold, they want to connect with a support rep instantly via live chat. Its a shame because the kids do love iteven without membership. Mail" . (I do wish it did more to explain how they came up with the correct answers.) This Agreement is not assignable, transferable or sublicensable by you except with Companys prior written consent. In certain circumstances, you may give us permission to access your information from some of these services offered by third parties. BroadbandNow Internet 500 Mbps. Please be aware a request to delete or cease collecting personal information may lead to closing of the relevant Users account or the inability to use the products or Services or certain portions of the products or Services. Also you have to link your parents account or something to get a FOX BUDDY? I no longer have use this. You authorize us to charge you through the credit card or other acceptable or approved payment method that you used when subscribing to the Services.. Hello and good evening, I'm contacting you to cancel my subscription for both Liam Carmichael and Jeremiah Carmichael. As described further in the next section, we use Performance Data to customize a Students educational experience. In arbitration, the arbitrator will resolve the submitted Dispute. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. All parties to the arbitration will have the right, at their own expense, to be represented by an attorney or other advocate of their choosing. I tried to buy one but the membership made me NOT get one, all though I looked through the hamsters section and at least I could get ONE. By accepting our use of cookies, your data will be aggregated with all other user data. You will not use the Services to violate a persons right to privacy or otherwise collect, use, or disclose data, including personal information, about other users without their consent or for unlawful purposes. This speed test will assess the capability of your broadband service whether you use Prodigi or another provider. Your company is in violation of my consumer rights and if you don't stop charging me I will report you. Gone are the days when salespeople could close a deal and never speak to the customer again. We share User information with third parties as follows: As described above, we also use third-party advertising providers to collect information about Parent Users and Teacher Users who visit areas of the Services that are not direct to Student Users to deliver, tailor, and measure the effectiveness of advertising to Parents and Teachers. Our Services may change from time to time, which means the terms of this Agreement may change too. You will rely on Yahoo for tech support (good luck with that). In resolving the Dispute, the arbitrator will consider applicable law, the provisions of this Agreement, and any facts based upon the record and no other basis, and will issue a reasoned decision. When writing your review, please support your rating with specific, detailed reasoning. If you choose to provide Feedback, you hereby assign to Prodigy all rights, titles and interests in any Feedback, and waive your moral rights therein. They don't want to be sold to, they want helpful suggestions. Email us Call us 888.597.5065 Download Member Portal app Sales Inquiries If you are an employer looking to offer the Progyny benefit for your company and employees, start here. The parties acknowledge that this Agreement evidences a transaction in interstate commerce. We have several research studies indicating that use of Prodigy Math can correlate with academic and attitudinal outcomes. Sales and customer service should help each other in a variety of ways. You will not use the Services for any unlawful purpose or that is not in accordance with this Agreement. I will cancel my credit card if necessary. x colorado public utilities commission notice. Any Parent or Teacher Users linked to that Student User account will have access to the information in that account, including activity recorded both in and outside of the classroom. Specifically, you agree that you will not (i) post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private information from any other User; (ii) use the Services to violate computer or network security measures, transfer or store illegal material (including threatening or obscene material), or engage in any kind of illegal activity; (iii) use any automated or non-automated system, including but not limited to spiders, robots, offline readers, scrapers, etc., to copy, distribute, disclose, or access the Services, interfere with the proper working of the Services or place an unreasonable load on the Services infrastructure; (iv) run or activate Maillist, Listserv, or any form of auto-responder or spam on the Services; (v) attempt to interfere with or decipher any transmissions to or from the servers running the Services; (vi) transmit any malicious software agents through the Services; (vii) use the Services for any commercial solicitation purposes; (viii) interfere with the proper working of the Services; (ix) bypass the measures used by Prodigy to prevent or restrict access to the Services. This provision allows us to promptly and efficiently resolve any dispute that may arise between us. 50 Mbps, Download speeds up to: We reserve all rights not expressly granted to you in the Services and the Prodigy Content (as defined below). Also, the arbitrators may award relief (including monetary, injunctive, and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that partys individual claim(s). Get your questions answered by our team of experts. For clarity, your termination of your use of the Services or deletion of your account, or Prodigys termination or suspension of your account, does not terminate this Agreement. If you submit any information relating to other people in connection with your use of the Services, you represent that you have the authority to do so and you permit Prodigy to use and share the information in accordance with this Privacy Policy. Link doesnt work websites suggests? Click on Your Name located at the top-right corner of the page. We will not demand arbitration in connection with any individual Dispute that you properly file and pursue in a small claims court, so long as the Dispute is pending only in that court. Prodigy does not use personal information collected from Students to individually target this advertising, and does not allow third-party targeted advertising providers to place cookies on or collect information from the Game or other areas of the Services directed to Students. Access to information associated with User accounts is limited to those Prodigy staff members who require such access to support our Services, who are designated and trained to maintain the security and confidentiality of User information. A child could play for an entire day without ever completing a single math problem, which defeats the overall educational purpose of the game. You hereby release Company from all claims, damages, losses or liabilities related to your use of the Services or the Prodigy Content.. H. Severance of Arbitration Agreement. Start by visiting the, https://forums.att.com/t5/Email-Internet-Security/Cancel-dial-up-service-and-keep-email-address-active-open-portal/m-p/3925870#M19164, Your Privacy I understand that consent is not a condition of purchase. If you have any questions, send an email to info@broadbandnow.com. The Park Prodigy takes pride in providing exceptional customer service to consumers. In addition, Prodigy will not and cannot monitor, verify, censor or edit the content of any third party or their service(s). Going on 7 days with no email. Discover which options are the fastest to get your customer service issues resolved.. When a Teacher User (or the educational institution represented by the Teacher) requests deletion of a Student Users personal information, we will remove that Students link to the Teacher, and then take the following steps depending on whether the Student is linked to another Parent or Teacher, unless otherwise required by law: As described above, in certain instances Prodigy uses third-party partners to deliver, tailor, and measure the effectiveness of interest-based advertising to visitors to the areas of our Services that are not directed to Students.